Are you licensed?
Yes. Blue Star Security Consultants LLC operates under State License NMPI-2023-1785 and conducts investigations within the licensing requirements of the jurisdictions where we work.
Private investigations
Licensed Private Investigator in Las Cruces, NM
Decisions get expensive when they're made on incomplete information. Blue Star Security Consultants LLC conducts discreet, lawful investigations for insurers, employers, attorneys, and business owners who need documented facts rather than assumptions. Most importantly, we provide you with reports clear enough to act on.
If you have an incident that you’d like us to look into, don’t hesitate to call (915) 303-1754.
Investigation Services We Provide
Every assignment is scoped in writing before work begins, with defined objectives, methods, and deliverables. The work below covers what we handle most often:
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Insurance claim investigations
Verification of reported circumstances, activity documentation, and fact-gathering for carriers, adjusters, and third-party administrators
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Corporate and internal investigations
Theft, diversion, policy violations, and misconduct allegations documented by a neutral outside party
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Due diligence and background research
Public-record and open-source research on prospective partners, vendors, contractors, and acquisitions
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Litigation support
Fact development, timeline reconstruction, witness location, and documentation prepared for counsel
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Surveillance and activity documentation
Lawful observation from public vantage points, with time-stamped video and detailed logs
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Scene and background fact gathering
Collection of relevant records, location context, timelines, and supporting details
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Asset and loss verification
Documentation supporting claims of theft, damage, or unexplained disappearance of property
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Witness location and statements
Identifying and interviewing individuals relevant to a claim or case
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Workers' compensation claims
Dedicated support for insurers, self-insured employers, and TPAs, covered in detail on our workers' comp investigations page
What Every Investigation Includes
The value of an investigation lives or dies on documentation. Findings that can't survive scrutiny from opposing counsel or a claims committee aren't worth commissioning. That’s why every engagement includes:
- A written scope agreed in advance, with objectives, methods, and budget parameters
- Lawful methods only, conducted within New Mexico and Texas licensing requirements
- Time-stamped documentation, activity logs, and video where surveillance is authorized
- Chain-of-custody discipline on collected evidence and records
- Factual, objective reporting that separates observation from inference
- Regular status updates rather than silence until the final report
- Reports formatted for adjusters, employers, counsel, and legal proceedings
- Investigator availability for testimony or deposition when a matter proceeds
- Complete confidentiality regarding the client, the subject, and the assignment
When to Bring in an Investigator
Most clients call when something doesn't add up and the internal answer has stopped being credible. An investigator is worth engaging when the cost of being wrong exceeds the cost of finding out. Common triggers include:
- A claim, incident, or account of events that conflicts with the available evidence
- Inventory, cash, or equipment losses with no clear explanation
- A hiring, partnership, or vendor decision that carries real financial exposure
- Litigation where the facts need independent documentation before deposition
- Allegations of misconduct that require a neutral third party rather than internal HR
- A pattern of incidents at a site that no one has connected or documented
- Insurance claims where the reported circumstances warrant verification
Why Choose Blue Star Security Consultants LLC
Investigative work is easy to do badly and hard to undo when it's done wrong. Method discipline and defensible documentation are what we compete on:
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Disabled veteran-owned.
Military-trained leadership sets the standard for how our officers prepare, present, and report.
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Findings that hold up.
Reports are written to withstand review by opposing counsel, claims committees, and courts, not just to confirm what a client suspected.
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Objectivity as the deliverable.
If the evidence contradicts the theory of the case, that's what the report says. Clients get facts, not the answer they were hoping for.
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Strict legal boundaries.
We decline requests that would require unlawful access, harassment, pretexting for protected records, or surveillance without a legitimate basis. That discipline protects your case as much as it protects us.
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Licensed and accountable.
State License NMPI-2023-1785, with defined supervision and reporting on every assignment.
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Genuinely local.
New Mexico and El Paso region coverage from investigators who know the geography, the courts, and the communities involved.
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Security operations behind us.
Our investigators come out of an active security practice, which brings practical field judgment to surveillance and site work.
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Scoped, predictable engagements.
You know what's being done, what it costs, and when you'll hear from us before the first hour is billed.
FAQ
Frequently Asked Questions
What can't a private investigator legally do?
Quite a lot, and any investigator who suggests otherwise is a liability. We cannot access protected financial, phone, or medical records without proper authorization, place tracking devices unlawfully, trespass, impersonate law enforcement, or conduct surveillance where a subject has a reasonable expectation of privacy. Evidence gathered improperly tends to be worthless in a proceeding and can create exposure for the client.
Will the subject know they're being investigated?
Surveillance is conducted discreetly from lawful vantage points, and discretion is a core part of the work. That said, no investigator can guarantee a subject never becomes aware, and anyone promising otherwise is overselling.
How much does an investigation cost?
Most work is billed hourly with a retainer, and total cost depends on scope, travel, and how much field time is required. You get an estimate and budget parameters before we start, plus notification if the work is trending beyond them.
How long does an investigation take?
Simple record and background work can finish in days. Surveillance assignments depend on the subject's patterns and may require multiple sessions. We'll give you a realistic estimate at scoping rather than an optimistic one.
Request coverage
Let Us Know What You Need Investigated
Even if you’re unsure whether a private investigator is needed, feel free to call (915) 303-1754 for a discussion. We’ll ask that you share the nature of the matter, the location, and your timeline, and we'll respond with a scoping conversation and next steps. For claim-related requests, include authorized assignment details or supporting records.
(915) 303-1754
gabriel@sjiandassociates.com
Available 24/7
Serving West Texas and Southern New Mexico
State License: NMPI-2023-1785